SYSTEM
Lead captured from Google Search
Kunal Shah enquired for Surya Sunland II. Campaign, consent and source attribution were saved.
Unified customer journey
Kunal Shah
One trusted history for every AI, human and system interaction.
KS
Kunal Shah
WarmSUR-2026-0319 · Surya Sunland II
+91 99876 12540
kunal.shah@example.com
Pune
Mobile
WhatsApp
Email
72
AI score
78
Lead health
SYSTEM
Duplicate check passed
Mobile, email and normalized name were checked across active, lost and booked records.
SYSTEM
Mobile number verified by OTP
Verified ownership and consent were stored with timestamp and source.
AI
AI qualification summary created
Budget ₹82–95 L, timeline 1–3 months and project fit were evaluated. Lead score: 72/100.
AI
WhatsApp conversation verified
AI shared Surya Sunland II highlights and preserved the full message context for human handoff.
AI
AI voice qualification completed
Customer confirmed preferred configuration and a one-to-three month timeline, but asked to compare financing options.
03:44 recording · transcript ready
SYSTEM
Follow-up #2 scheduled
A compliant WhatsApp reminder will be sent in the customer’s preferred evening window.